We collect various types of personal information from our customers and users, including identity information such as your name, surname, and ID or passport number. Additionally, we gather contact details like your email address, phone number, and physical address. If you make purchases, payment information including banking details or card data may also be collected. When you visit our website, we may record technical data such as your IP address, browser type, and operating system. Information related to transactions, like your purchase history and order details, as well as your communication and marketing preferences, may also form part of the data we collect.

This information is collected directly from you when you place an order on our website, subscribe to our newsletter, interact with us on social media, or visit our website and accept cookies.

Your personal information is used to process and fulfill your orders, communicate with you regarding your orders or inquiries, and provide you with marketing materials, promotions, and updates if you have given your consent. We also use your data to improve our products, services, and customer experience, as well as to comply with legal obligations and protect our legal interests.

We may share your personal information with third-party service providers who assist us with payment processing, delivery, or IT support. In certain circumstances, we may also share your data with legal authorities to comply with the law or to protect our rights. If we engage in joint marketing initiatives or promotions, your information may be shared with business partners, but only with your explicit consent.

We do not sell or rent your personal information to third parties.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your data is stored securely within South Africa or transferred in compliance with applicable data protection laws.

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymise your data.

Under POPIA, you have the right to access your personal information, request correction or deletion of inaccurate or outdated information, and withdraw consent for marketing communications at any time. You also have the right to lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg).

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more information, please see our Cookie Policy.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: Ruan@aimsmallmisssmall.co.za
Phone: +27 82 418 8908